Privacy Policy

Secure. Transparent. GDPR-compliant.

Privacy Policy


1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can be used to personally identify you.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the Imprint of this website.

How do we collect your data?
Your data is collected in part by you providing it to us (e.g., through contact or valuation forms).
Other data is collected automatically or based on your consent when visiting the website through our IT systems (e.g., browser, operating system, time of access).

What do we use your data for?
Some data is collected to ensure the error-free provision of the website. Other data may be used to analyze user behavior.

What rights do you have regarding your data?
You have the right to request information free of charge about the origin, recipient, and purpose of your stored personal data at any time.
You also have the right to request correction or deletion of this data.

 

2. Hosting

This website is hosted by IONOS The servers are located in Germany. Personal data collected on this website is stored on the host’s servers.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in reliable and secure hosting).

 

3. General Information and Mandatory Notices

Data Protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this Privacy Policy.

Controller

ClaimYourPlane – PAAN Aviation GmbH
Hochallee 80
20149 Hamburg
Email: info@paan.aero

The controller is the natural or legal person who determines the purposes and means of processing personal data.

Storage Period

Unless a more specific storage period is stated in this Privacy Policy, your personal data remains with us until the purpose of processing no longer applies.
Following a justified deletion request or withdrawal of your consent, we will delete your data unless legal reasons require further storage.

Legal Basis for Processing

If you have consented to data processing, your data is processed based on Art. 6(1)(a) GDPR and, where applicable, Art. 9(2)(a) GDPR.
If you explicitly consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR.

 

4. Data Collection on This Website

Server Log Files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing device
  • Time of server request
  • IP address

This data is not merged with other data sources.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest in technical functionality and optimization).

Contact Form

If you send inquiries via our contact form, the information you submit—including contact details—will be stored for the purpose of processing your request and for follow-up questions.
Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) and Art. 6(1)(f) GDPR (legitimate interest in processing requests).

Aircraft Valuation and Aircraft Sales

When using our valuation and brokering functions, we process:

Aircraft data:

  • Manufacturer and model, year of manufacture, flight hours
  • Technical configuration, maintenance history, location
  • Photos of the aircraft

Contact data:

  • Name, email address, phone number, postal address

Purpose: Aircraft valuation and brokerage between buyers and sellers.
Legal basis: Art. 6(1)(b) GDPR (contract fulfillment).
Storage period: Until completion of the transaction + 3 years (statutory retention).

Search Requests and Matching System

If you create a search request, we store:

Search criteria:

  • Desired aircraft type, price range, technical requirements
  • Location preferences

Contact data:

  • Email address, name, phone number

Purpose: Automatic notification of matching offers.
Legal basis: Art. 6(1)(a) GDPR (consent).
Storage period: Until consent is withdrawn or the search request is deleted.

 

5. Email Notifications

As part of our matching system, we send email notifications about matching aircraft listings.
Legal basis: Art. 6(1)(a) GDPR (consent at creation of the search request).

 

6. Plugins and Tools

Google Analytics

Provider: Google Ireland Ltd.
Used to analyze user behavior (e.g., page views, time on site).
Legal basis: Art. 6(1)(a) GDPR (consent via cookie banner).
Data transfer to the USA is based on the EU–US Data Privacy Framework.

Google Maps

To use Google Maps, your IP address must be stored.
Information is typically transferred to Google servers in the USA.
Legal basis: Art. 6(1)(a) GDPR (consent via cookie banner).

 

7. Cookies

This website uses cookies. Cookies are small text files stored by your browser. They help make our site more user-friendly, effective, and secure.

Types of Cookies:

Necessary cookies:

  • Session cookies (deleted after closing the browser)
  • Required for website functionality
  • Legal basis: Art. 6(1)(f) GDPR

Analytics cookies:

  • Collect usage statistics
  • Only with your consent
  • Legal basis: Art. 6(1)(a) GDPR

Marketing cookies:

  • Display relevant advertising
  • Only with your consent
  • Legal basis: Art. 6(1)(a) GDPR

 

8. Your Rights

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

 

9. SSL/TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content (e.g., orders or inquiries).
You can recognize an encrypted connection by “https://” and the lock icon in your browser.

 

10. Contact

For any questions regarding data protection, you may contact us at any time:

ClaimYourPlane – PAAN Aviation GmbH
Hochallee 80
20149 Hamburg
Email: info@paan.aero